Privacy Policy

Laser eye surgery at YOUSEE: Our privacy policy.


1) Introduction and contact details of the controller


1.1 We are delighted that you are visiting our website and thank you for your interest. Below, we provide information about how we handle your personal data when you use our website. Personal data refers to all data that can be used to identify you personally.

1.2 The controller responsible for data processing on this website within the meaning of the GDPR and the Swiss Data Protection Act (DSG) is YOUSEE Clinic AG, Rothusstrasse 21, 6331 Hünenberg, Switzerland, tel.: +41445428689, email: benjamin.isler@yousee.clinic. The controller responsible for the processing of personal data is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data.


2) Data collection when visiting our website


2.1 For security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the controller), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the string “https://” and the lock symbol in your browser line.

2.2 When you use our website for informational purposes only, i.e., if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (so-called “server log files”). When you visit our website, we collect the following data, which is technically necessary for us to display the website to you:

- Our visited website
- Date and time of access
- Amount of data sent in bytes
- Source/reference from which you accessed the site
- Browser used
- Operating system used
- IP address used (if applicable: in anonymized form)

The data will not be passed on or used for any other purpose. However, we reserve the right to check the server log files retrospectively if there are concrete indications of illegal use.


3) Contacting us


Personal data is collected when you contact us (e.g., via contact form or email). The data collected in the case of a contact form can be seen in the respective contact form. This data is stored and used exclusively for the purpose of responding to your request or for establishing contact and the associated technical administration. Your data will be deleted after your request has been processed. This is the case if it can be inferred from the circumstances that the matter in question has been conclusively clarified and provided that there are no legal obligations to retain data.


4) Use of social media: social plugins

br/> 4.1 Instagram plugins

Our website uses social plugins (“plugins”) from the online service Instagram, which is operated by Meta Platforms Ireland Limited, 4 Grand Canal Quay, Square, Dublin 2, Ireland (‘Instagram’). The plugins are marked with an Instagram logo, for example in the form of an “Instagram camera.” An overview of the Instagram plugins and their appearance can be found here.

When you visit a page on our website that contains such a plugin, your browser establishes a direct connection to Instagram's servers. The content of the plugin is transmitted directly from Instagram to your browser and integrated into the page. Through this integration, Instagram receives the information that your browser has accessed the corresponding page of our website, even if you do not have an Instagram profile or are not currently logged in to Instagram. This information (including your IP address) is transmitted directly from your browser to a Meta Platforms Inc. server in the USA and stored there. If you are logged into Instagram, Instagram can immediately associate your visit to our website with your Instagram account. If you interact with the plugins, for example by clicking the “Instagram camera” button, this information is also transmitted directly to an Instagram server and stored there. The information is also published on your Instagram account and displayed to your contacts there. If you do not want Instagram to directly associate the data collected via our website with your Instagram account, you must log out of Instagram before visiting our website. You can also prevent the Instagram plugins from loading and thus the data processing described above in the future by using add-ons for your browser, e.g., the script blocker “NoScript”.

For the purpose and scope of data collection and the further processing and use of the data by Instagram, as well as your rights in this regard and setting options for protecting your privacy, please refer to the Instagram's privacy policy.


5) Online marketing


5.1 Use of Google Ads conversion tracking

This website uses the online advertising program “Google Ads” and, as part of Google Ads, conversion tracking from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). We use Google Ads to draw attention to our attractive offers on external websites with the help of advertising material (so-called Google Adwords). We can determine how successful the individual advertising measures are in relation to the data from the advertising campaigns. Our interest in this is to show you advertising that is of interest to you, to make our website more interesting for you, and to achieve a fair calculation of advertising costs.

The conversion tracking cookie is set when a user clicks on an ad placed by Google. Cookies are small text files that are stored on your computer system. These cookies usually expire after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page. Each Google Ads customer receives a different cookie. Cookies cannot therefore be tracked across the websites of Google Ads customers. The information collected using the conversion cookie is used to generate conversion statistics for Google Ads customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users. If you do not wish to participate in tracking, you can block this use by deactivating the Google conversion tracking cookie in your Internet browser under user settings. You will then not be included in the conversion tracking statistics. When using Google Ads, personal data may also be transferred to the servers of Google LLC. in the USA.

We have concluded an order processing agreement with the provider, which ensures the protection of the data of our website visitors and prohibits unauthorized disclosure to third parties.

You can find more information about Google's privacy policy at the following Internet address: https://www.google.de/policies/privacy/.

You can permanently disable cookies for ad preferences by changing the settings in your browser software or by downloading and installing the browser plug-in available at the following link:

https://www.google.com/settings/ads/plugin?hl=de

Please note that certain features of this website may not be available or may be limited if you have disabled cookies.


6) Retargeting/Remarketing/Referral Advertising


6.1 Google Ads Remarketing

Our website uses the functions of Google Ads Remarketing, which allows us to advertise this website in Google search results and on third-party websites. The provider is Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). For this purpose, Google places a cookie in the browser of your device, which automatically enables interest-based advertising using a pseudonymous cookie ID and based on the pages you have visited.

Any further data processing only takes place if you have agreed to Google linking your internet and app browsing history to your Google account and using information from your Google account to personalize the ads you see on the web. In this case, if you are logged into Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing. To do this, your personal data is temporarily linked to Google Analytics data by Google in order to form target groups. When using Google Ads remarketing, personal data may also be transferred to the servers of Google LLC. in the USA.

You can permanently disable the setting of cookies for ad preferences by downloading and installing the browser plug-in available at the following link: https://support.google.com/ads/answer/7395996?

Alternatively, you can find out about the setting of cookies and adjust your settings at the Digital Advertising Alliance at the Internet address www.aboutads.info. Finally, you can set your browser so that you are informed about the setting of cookies and can decide individually whether to accept them or to exclude the acceptance of cookies in certain cases or in general. If you do not accept cookies, the functionality of our website may be limited.

We have concluded an order processing agreement with the provider that ensures the protection of our website visitors' data and prohibits unauthorized disclosure to third parties. Further information and the data protection provisions regarding advertising and Google can be found here: https://business.safety.google/intl/de/privacy/ and https://www.google.com/policies/technologies/ads/

6.2 Meta Pixel

This website uses the “Meta Pixel” from Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland (“Meta”). This allows the behavior of users to be tracked after they have seen or clicked on a Facebook and/or Instagram advertisement. This process serves to evaluate the effectiveness of the advertisements for statistical and market research purposes and can help to optimize future advertising measures.

The data collected is anonymous to us, meaning we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Meta, so that it can be linked to the respective user profile and Meta can use the data for its own advertising purposes in accordance with the Meta Data Use Policy. You can allow Meta and its partners to place advertisements on and outside of Facebook and/or Instagram. A cookie may also be stored on your computer for these purposes.

This may also involve the transfer of personal data to the servers of Meta Platforms Inc. in the USA. To disable the use of cookies on your computer, you can set your Internet browser so that no more cookies can be stored on your computer in the future or cookies that have already been stored are deleted. However, disabling all cookies may mean that some functions on our website can no longer be performed. You can also disable the use of cookies by third-party providers such as Meta on the following website of the Digital Advertising Alliance: https://www.aboutads.info/choices/

We have concluded an order processing agreement with the provider that ensures the protection of our website visitors' data and prohibits unauthorized disclosure to third parties.


7) Tools and other


7.1 Google Customer Reviews (formerly Google Certified Dealer Program)

We work with Google as part of the “Google Customer Reviews” program, which is provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). The program allows us to collect customer reviews from users of our website. After making a purchase on our website, you will be asked if you would like to participate in an email survey from Google. If you give your consent, we will forward your email address to Google. You will receive an email from Google Customer Reviews asking you to rate your shopping experience on our website. The rating you submit will then be combined with our other ratings and displayed in our Google Customer Reviews logo and in our Merchant Center dashboard, and will also be used for Google seller ratings. When using Google Customer Reviews, personal data may also be transferred to the servers of Google LLC. in the USA. You can revoke your consent at any time by sending a message to the data controller or to Google.

Further information on Google's data protection policy in connection with the Google Customer Reviews program can be found at the following link: https://support.google.com/merchants/answer/7188525?hl=de

Further information on data protection for Google seller reviews can be found at this link: https://support.google.com/google-ads/answer/2375474

Further information on Google's privacy policy can be found here: https://business.safety.google/intl/de/privacy/

7.2 Google reCAPTCHA

On this website, we also use the reCAPTCHA function from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). This function is primarily used to distinguish whether an entry is made by a natural person or is abusive due to machine and automated processing. The service includes sending the IP address and, if necessary, other data required by Google for the reCAPTCHA service to Google. When using Google reCAPTCHA, personal data may also be transferred to the servers of Google LLC. in the USA.

We have concluded an order processing agreement with the provider that protects the data of our website visitors and prohibits its disclosure to third parties.

Further information about Google reCAPTCHA and Google's privacy policy can be found at:

https://business. safety.google/intl/en/privacy/ and https://www.google.com/intl/de/policies/privacy/.

7.3 Google Maps

On our website, we use Google Maps (API) from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). Google Maps is a web service for displaying interactive (land) maps to visually represent geographic information. By using this service, our location is displayed to you and any journey to us is made easier. As soon as you access the subpages in which the Google Maps map is integrated, information about your use of our website (such as your IP address) is transmitted to Google servers and stored there; this may also involve transmission to Google LLC. servers in the USA. This occurs regardless of whether Google provides a user account that you are logged in to or whether no user account exists. If you are logged in to Google, your data will be directly associated with your account. If you do not want your data to be associated with your Google profile, you must log out before activating the button. Google stores your data (even for users who are not logged in) as usage profiles and evaluates them. You have the right to object to the creation of these user profiles, whereby you must contact Google to exercise this right. If you do not agree to the future transmission of your data to Google in the context of using Google Maps, you also have the option of completely deactivating the Google Maps web service by disabling JavaScript in your browser. Google Maps and thus also the map display on this website cannot then be used. You can view Google's terms of use at
https://www.google.de/intl/de/policies/terms/regional.html. The additional terms of use for Google Maps can be found at https://www.google.com/intl/de_US/help/terms_maps.html
Detailed information on data protection in connection with the use of Google Maps can be found on Google's website (“Google Privacy Policy”):
https://business. safety.google/intl/en/privacy/ and https://www.google.de/intl/de/policies/privacy/.

7.4 Cookie consent tool

This website uses a so-called “cookie consent tool” to obtain effective user consent for cookies and cookie-based applications that require consent. The “cookie consent tool” is displayed to users when they visit the website in the form of an interactive user interface, on which consent for certain cookies and/or cookie-based applications can be given by ticking a box. When using the tool, all cookies/services requiring consent are only loaded if the respective user gives their consent by ticking the box. This ensures that such cookies are only set on the user's device if consent has been given.

The tool sets technically necessary cookies to store your cookie preferences. Personal user data is not processed in this process.

If, in individual cases, personal data (such as the IP address) is processed for the purpose of storing, assigning, or logging cookie settings, this is done on the basis of our legitimate interest in legally compliant, user-specific, and user-friendly consent management for cookies and, consequently, in the legally compliant design of our website.

Furthermore, as the responsible party, we are subject to the legal obligation to make the use of technically unnecessary cookies dependent on the respective user consent.

Further information about the operator and the setting options of the cookie consent tool can be found directly in the corresponding user interface on our website.


8) Rights of the person concerned


The applicable data protection law grants you the following rights as a data subject (rights of access and intervention) vis-à-vis the controller with regard to the processing of your personal data, whereby reference is made to the legal basis cited for the respective conditions for exercising these rights:

- Right of access pursuant to Art. 25 DSG
- Right to data disclosure or transfer pursuant to Art. 28 FADP
- Right to rectification pursuant to Art. 32 para. 1 FADP


9) Duration of storage of personal data


The duration of the storage of personal data is determined by the respective legal basis, the purpose of processing and, if relevant, the respective statutory retention period (e.g., retention periods under the Swiss Code of Obligations). When personal data is processed on the basis of express consent, the data concerned will be stored until you revoke your consent.

If there are statutory retention periods for data, this data will be stored for the duration specified by law. Otherwise, personal data will be processed for as long as you do not expressly prohibit processing, unless we can demonstrate an overriding interest in further processing within the meaning of Art. 31 (2) DSG or a justification under the law.
Copyright notice:
This privacy policy was created by the specialist lawyers at IT-Recht Kanzlei and is protected by copyright.

Status: January 15, 2026, 12:16:12 p.m.

@ Copyright 2026, YOUSEECLINICS